We at Active Ideas are proud of HOVR and trust it can make a positive and lasting impact on your health. However, if you are not 100 percent satisfied with your product, we offer a 30-day return policy to all paying customers.
Just send us an email with the reason for your return to firstname.lastname@example.org. Refunds will be issued to your original form of payment for HOVRs in good condition or those with a manufacturing defect. If it’s the latter, please include a photo in your email. HOVR reserves the right to determine what constitutes a defect, though we want you to have the best possible experience. Shipping fees will not be refunded.
Excepting a defective product, you will be responsible for return shipping costs. Thank you for your interest in HOVR.